Paging Dr. GPT? Tech Investors Bet AI Finally Poised to Transform Health Care

Top venture firms are betting that rapid advances in artificial intelligence and the public fascination with ChatGPT will help tech startups to transform healthcare after years of Silicon Valley struggling to move the needle in the industry.

Andreessen Horowitz has been investing in a steady stream of startups that are looking to capitalize on the AI boom to improve medical care. That includes companies building AI tools to help with patient care and reduce the burden of clinical note-taking, as well as using AI to try to discover new drugs more quickly than traditional methods. Last week, the firm co-led a $200 million round in the AI-powered drug discovery company, Genesis Therapeutics. General Catalyst, Menlo Ventures, Lux Capital and others are also investing in AI healthcare startups.

These investments mirror the enthusiasm among larger tech companies like Microsoft Corp., Amazon.com Inc. and Alphabet Inc.’s Google, which are moving aggressively to expand their footprints in the lucrative healthcare industry. In July, Amazon unveiled HealthScribe, a generative AI tool that can help healthcare providers summarize doctors visits. Google is also said to be testing a medical chatbot in hospitals.

But health care, which is tightly regulated and still relies heavily on fax machines, has proven uniquely difficult for tech companies to crack. International Business Machines Corp. sold off some Watson Health assets last year, a setback for its goal to use AI to help healthcare providers analyze data and revolutionize cancer treatment. Amazon, meanwhile, abandoned a high-profile attempt to disrupt the industry with JPMorgan Chase & Co and Berkshire Hathaway Inc. Moreover, the large language models underpinning generative AI tools like ChatGPT are known to get details wrong, which could be especially problematic when dealing with complex and high-stakes situations like health care.

Vijay Pande, a general partner at Andreessen Horowitz, knows “the AI hype cycle has hit healthcare before,” as he put it in a blog post last month. But Pande, who has been beating the drum about AI’s potential impact on health care for nearly a decade at the firm, said it’s different now as the technology has improved significantly. He also notes that, like the evolution of the internet, real change takes time.

“It took 20 years for the internet to really transform everything,” Pande told Bloomberg. He likens the current state of AI in health care to where the internet was in 2005. The internet had started to seep into everyday life, but “we weren’t doing everything in our lives on the internet that we are today.”